When you place an order, you will automatically receive a confirmation email letting you know that your purchase has been successfully registered in our system.

Order Processing: Orders placed before 12:30 pm (CEST) Monday through Friday are packed and dispatched from our warehouse on the same day.
Shipping: Once the order has been prepared by our warehouse, you will receive an additional email with the shipping status and your tracking details.

Please note that mid/night will not be responsible for delivery issues caused by missing or incorrect information provided during checkout. Make sure all required details are filled out accurately to ensure proper delivery.

If you wish to cancel your order, please contact us at hello@midnightcosmetics.co

*** Cancellations are only available for unfulfilled orders. We will do our best, but we cannot guarantee cancellation if the request is made after the order has been processed.

Please note that delivery times are only approximate. They may be affected by factors beyond our control, such as high-demand periods, customs inspections, courier delays, strikes or unforeseen circumstances. As such, mid/night 00.00 cannot be held responsible for any delays that may occur once an order has been dispatched.